Bali Travel Tips, Guide, Information. All you need to know to plan your holiday!
BANKING / MONEY EXCHANGE / CURRENCY
Access to money is a necessity for travel and one of our guest’s biggest queries prior to coming on holiday is what is the best way to access money.
Credit Cards are usually only accepted at any of the large hotels, large shopping centers, chain marts, or some shops within main areas of Bali. Be aware credit cards will usually have a 3 - 4% fee added to transactions to cover processing expenses. There is also a risk of credit card fraud in Indonesia so we recommend only using your credit card at trusted locations.
ATM Machines are available in all populated areas of Bali. In some outer areas of Bali ATM’s are much less available so it is recommended to carry cash when venturing out of central tourist areas. We recommend to only use ATM machines that are located by the side of a bank or inside of a bank, in a mini mart or circle k, or have 24 hour security. This is due to people placing skimming devices in ATM machines in unsupervised areas.
ATM maximum withdrawal limits in Bali is usually only 30 notes. ATM's in Bali will dispense either of the 2 largest denomination notes being 50’000 IDR and 100’000 IDR. Therefore check what the machine dispenses first as per withdrawal you can only get between 1.500.000 – 3.000.000 IDR (Approx. $150 – $300 AUD). You can usually do this multiple time’s up to 10.000.000 IDR (Approx. $1’000 AUD) per day. Please be aware ATM’s will carry international withdrawal fees from your bank in your home country and the bank you use in Indonesia. This can add up quickly ranging from 50.000 – 150.000 per transaction for fees.
Money Exchange exist within Bali and rates often fluctuate. It is recommended to exchange money inside specialist money exchange buildings only as these are registered businesses that adhere to government regulations. Our recommended Money Exchanges are Central Kuta and BMC as these 2 companies are large trusted companies that can be found all-over Bali.
There are many small back alley way money changers on almost every street but please stay out of these locations. They will advertise a very high rate but are masters of “sleight of hand” or magicians so your money will disappear. Money exchange rates at the airport are also much less than you will find at licensed money exchange premises in usual tourist areas.
Currency in Indonesia is Indonesian Rupiah IDR. The monetary symbol is Rp. You will see 2 slightly different kinds of currency in Indonesia as the currency has had a new release in 2017.
Access to money is a necessity for travel and one of our guest’s biggest queries prior to coming on holiday is what is the best way to access money.
Credit Cards are usually only accepted at any of the large hotels, large shopping centers, chain marts, or some shops within main areas of Bali. Be aware credit cards will usually have a 3 - 4% fee added to transactions to cover processing expenses. There is also a risk of credit card fraud in Indonesia so we recommend only using your credit card at trusted locations.
ATM Machines are available in all populated areas of Bali. In some outer areas of Bali ATM’s are much less available so it is recommended to carry cash when venturing out of central tourist areas. We recommend to only use ATM machines that are located by the side of a bank or inside of a bank, in a mini mart or circle k, or have 24 hour security. This is due to people placing skimming devices in ATM machines in unsupervised areas.
ATM maximum withdrawal limits in Bali is usually only 30 notes. ATM's in Bali will dispense either of the 2 largest denomination notes being 50’000 IDR and 100’000 IDR. Therefore check what the machine dispenses first as per withdrawal you can only get between 1.500.000 – 3.000.000 IDR (Approx. $150 – $300 AUD). You can usually do this multiple time’s up to 10.000.000 IDR (Approx. $1’000 AUD) per day. Please be aware ATM’s will carry international withdrawal fees from your bank in your home country and the bank you use in Indonesia. This can add up quickly ranging from 50.000 – 150.000 per transaction for fees.
Money Exchange exist within Bali and rates often fluctuate. It is recommended to exchange money inside specialist money exchange buildings only as these are registered businesses that adhere to government regulations. Our recommended Money Exchanges are Central Kuta and BMC as these 2 companies are large trusted companies that can be found all-over Bali.
There are many small back alley way money changers on almost every street but please stay out of these locations. They will advertise a very high rate but are masters of “sleight of hand” or magicians so your money will disappear. Money exchange rates at the airport are also much less than you will find at licensed money exchange premises in usual tourist areas.
Currency in Indonesia is Indonesian Rupiah IDR. The monetary symbol is Rp. You will see 2 slightly different kinds of currency in Indonesia as the currency has had a new release in 2017.
BUSINESS HOURS
There is a saying in Indonesia Jam Karet which means rubber time. We will provide some basic guides to shop opening and closing times but please be aware they are subject to change depending on the day.
Some additional things to note. Government offices are open until 5 PM however for public access generally closed at 3 PM. Traditional Markets often sell fresh fruit, vegetable, meats etc in the morning and then after open to sell traditional food from small warungs / market stalls. If purchasing fruit, vegetables, meats etc you must go very early to get the fresh and best quality. This is also why we need breakfast or catering orders the day before service as our team will be shopping while you are still sleeping.
There is a saying in Indonesia Jam Karet which means rubber time. We will provide some basic guides to shop opening and closing times but please be aware they are subject to change depending on the day.
Some additional things to note. Government offices are open until 5 PM however for public access generally closed at 3 PM. Traditional Markets often sell fresh fruit, vegetable, meats etc in the morning and then after open to sell traditional food from small warungs / market stalls. If purchasing fruit, vegetables, meats etc you must go very early to get the fresh and best quality. This is also why we need breakfast or catering orders the day before service as our team will be shopping while you are still sleeping.
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LOCATION
Government Offices: Immigration Service: Banks: Department Store: Grocery Store: Traditional Market Convenience Store |
HOURS MON - FRI
8:00 AM – 3:00 PM 8:00 AM – 4:00 PM 8:00 AM – 3:00 PM 10:00 AM – 10:00 PM 8:00 AM – 10:00 PM 5:00 AM – 10:00 PM Variable up to 24 HRS |
HOURS SATURDAY
Closed Closed Closed 10:00 AM – 10:00 PM 8:00 AM – 10:00 PM 5:00 AM – 10:00 PM Variable up to 24 HRS |
HOURS SUNDAY
Closed Closed Closed 10:00 AM – 10:00 PM 8:00 AM – 10:00 PM 5:00 AM – 10:00 PM Variable up to 24 HR |
CUSTOMS
There are customs restrictions for both import and export of goods to Indonesia. Your home country will also have customs restrictions, these should be checked with the responsible government agency. We often get asked can you bring meats, cheese, dip, olives, and other foods. The answer is yes you can for your personal use and customs are used to many people doing this. The other question we often receive is will I be stopped for bringing medication. You may be stopped, please bring a script or doctors letter if it is high level medication.
Indonesian customs import restrictions are as follows, restrictions are per person:
There are customs restrictions for both import and export of goods to Indonesia. Your home country will also have customs restrictions, these should be checked with the responsible government agency. We often get asked can you bring meats, cheese, dip, olives, and other foods. The answer is yes you can for your personal use and customs are used to many people doing this. The other question we often receive is will I be stopped for bringing medication. You may be stopped, please bring a script or doctors letter if it is high level medication.
Indonesian customs import restrictions are as follows, restrictions are per person:
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CULTURAL ETIQUETTE
Bali is known as a world-famous tourist location and therefore has become more understanding to Western culture. This in no way means that the Balinese culture is not very strong as the Balinese Hindu culture is the way of life in Bali and part of every daily activity as an identity of the people. There are several important considerations that should be taken to respect the local people and follow within cultural boundaries.
General Etiquette
Temple Etiquette
Bali is known as a world-famous tourist location and therefore has become more understanding to Western culture. This in no way means that the Balinese culture is not very strong as the Balinese Hindu culture is the way of life in Bali and part of every daily activity as an identity of the people. There are several important considerations that should be taken to respect the local people and follow within cultural boundaries.
General Etiquette
- It is considered offensive to use the left hand for most purposes including eating, giving or receiving, touching someone. This is as the left hand is typically used with water rather than toilet paper.
- Touching someone with your feet or on the head is also considered rude. This is as the head is a sacred point of connection to the gods and feet can be considered unclean.
- It is considered rude to point at people. The better way is to use a cupped hand or call a person verbally.
- Aggression or to loose ones temper in public is considered highly offensive and confrontations must be talked through in a calm manner.
- Take care to avoid stepping on canang the religious offerings that are placed in many locations such as the street, front of shops etc.
- Do not disturb religious ceremonies or cause any noise to disturb processions. Enjoy being a viewer of these without disruption.
- Shoes should always be taken off before entering a home both as a sign of respect and for cleanliness purposes. Often Indonesian people will sit on the floor so it is important to keep this area clean.
- Showing excessive displays of public affection is frowned upon as is wearing revealing clothing in public areas. A bikini should be worn at the beach but not in a restaurant or shopping mall.
Temple Etiquette
- Temples are not a playground for tourists and must always be respected as they are a place of worship. Do not climb on any areas of the temple or do anything to disrespect a temple just to take an Instagram photo.
- Always wear a sarong into a temple which covers to below the knees generally to the ankle area. This is for both men and women. Additionally try not to show to much skin on your upper body.
- Women who are menstruating should never enter a temple this is as the cycle is the release and cleaning process placing a woman in a higher energy where body which can open her to the spiritual influences.
- Do not point your feet at the alter or place your self in a position where you are higher than the mangku or pedanda who is the ceremony leader.
DRINKING WATER
Within Bali only drink bottled water. Do not drink water from faucets or taps. Many villas will provide a water cooler / water dispenser which is refilled by gallon bottles so safe to drink. Ice is usually safe from restaurants however it does pay to take care in remote areas. Ice with a hole in the center is always manufactured from fresh water while solid ice cubes or rough broken ice may be home made and pose a greater risk.
We highly recommend buy a reusable water bottle to try and prevent excess plastic waste in Bali. Please ask us if you would like to purchase one as we have a number in stock for our guests. You can also stop by our offices if you are out exploring Bali and we are happy to refill your drinking water bottle for free or even make you a coffee or tea while we chat about our Bali services.
Within Bali only drink bottled water. Do not drink water from faucets or taps. Many villas will provide a water cooler / water dispenser which is refilled by gallon bottles so safe to drink. Ice is usually safe from restaurants however it does pay to take care in remote areas. Ice with a hole in the center is always manufactured from fresh water while solid ice cubes or rough broken ice may be home made and pose a greater risk.
We highly recommend buy a reusable water bottle to try and prevent excess plastic waste in Bali. Please ask us if you would like to purchase one as we have a number in stock for our guests. You can also stop by our offices if you are out exploring Bali and we are happy to refill your drinking water bottle for free or even make you a coffee or tea while we chat about our Bali services.
ELECTRICITY
Electric power supply is 220 volts and 50 Hz.If you come from Australia, Japan, USA, Malaysia, UK, Canada, Singapore you will likely need an adapter plug to fit the sockets used in Bali. The sockets will only fit with two pins rounded-tip plugs technically known as Type C and F.
AusIndo Bali Group supply these for our guests however if you need more then these can be purchased cheaply at almost every shop in Bali. Approximate price ranges from 10.000 - 50.000 IDR ($1 - $5 AUD) based on the quality.
Electric power supply is 220 volts and 50 Hz.If you come from Australia, Japan, USA, Malaysia, UK, Canada, Singapore you will likely need an adapter plug to fit the sockets used in Bali. The sockets will only fit with two pins rounded-tip plugs technically known as Type C and F.
AusIndo Bali Group supply these for our guests however if you need more then these can be purchased cheaply at almost every shop in Bali. Approximate price ranges from 10.000 - 50.000 IDR ($1 - $5 AUD) based on the quality.
EMERGENCY NUMBERS
The following emergency numbers can be dialed direct from any Indonesian landline phone.
If calling from an Indonesian mobile please add the South Bali prefix 0361.
If calling from an overseas sim please first dial +62 361 prior to the number.
The following emergency numbers can be dialed direct from any Indonesian landline phone.
If calling from an Indonesian mobile please add the South Bali prefix 0361.
If calling from an overseas sim please first dial +62 361 prior to the number.
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ENTRY & EXIT VISA REQUIREMENTS
Note these requirements are currently changing very often due to corona. There are tests and visa changes occurring to rapidly for us to keep up to date. Please check the Indonesian Immigration website for the latest information https://www.imigrasi.go.id/en/
There are numerous options for VISA's within Bali each for a different purpose for short holidays, long holidays, education, business, investment, retirement, marriage and many others.
For the purpose of our information we will focus on the requirements most used for sort to long holidays and any associated entry and exit requirements that may affect most people.
Free VOA (Visa on Arrival) - Visitors from many countries can be granted a Free 30 day Visa On Arrival (VOA). Some of these countries include: Australia, New Zealand, USA, Canada, England, Singapore, China, Japan, Germany, Denmark, France… and so many more. If your country is not included in the free VOA then you have a second option for short stays. Please note the free VOA can not be extended past 30 days.
Paid VOA $35 USD (Visa on Arrival) - Visitors who are not eligible for the free VOA or visitors who wish to stay in Bali for up to 60 days can select the paid 30 Day Visa on Arrival (VOA) option. This paid VOA can be extended 1 time at immigration for an additional cost. After the 60 days you must exit Indonesia.
Sosial Budaya VISA - Visitors who wish to stay even longer than 60 days in Indonesia often apply for a Sosial Buday VISA which allows for a total of 180 days in Indonesia. The initial entry allows for 60 days stay and then the visa can be renewed 4 times at immigration to the total of 180 days. This VISA is for social purposes such as holiday, learning Indonesian culture, visiting friends or family etc.
The Sosial Budaya VISA can only be applied for and issued outside of Indonesia and not once you already arrive in Indonesia. To obtain this VISA you must have an Indonesian sponsor, the Indonesian sponsor and you must complete several forms and a written statement to agree to the terms and conditions of the VISA. This can be problematic for some people unless their sponsor is able to send all documents over the internet. For this reason many people come to Indonesia on a free or 60 day paid VOA and complete the paperwork, then fly to Singapore to process the VISA. If you need assistance with processing this for a long stay in Bali please let us know.
Airport Taxes - There is no longer any additional taxes required at the airport for arrival or departure. The additional taxes that were in the past collected at the airport are now included within the ticket price.
VISA Overstay - If you overstay your VISA there is a daily penalty that will be collected by the staff at passport control upon departure. The fee per day is 1.000.000 IDR.
Domicile Registration - When staying in Indonesia it is a requirement for all licensed hotels, villas or other accommodations to register you with the local authorities when you arrive. This is simple formality to keep record of where tourists are staying on the island. To do this the administration will require a photocopy of your passport. If you do not wish to hand your passport to staff please have a photocopy prepared. This regulation also applies if you are staying in a private residence.
Passport - Make sure your passport has at least six months' validity from your planned date of return. Always travel with a photo copy of your passport in your wallet or purse as well as in your luggage. It is a requirement to have your passport on you though rarely every checked by government authorities so to be safe carry a photocopy.
Note these requirements are currently changing very often due to corona. There are tests and visa changes occurring to rapidly for us to keep up to date. Please check the Indonesian Immigration website for the latest information https://www.imigrasi.go.id/en/
There are numerous options for VISA's within Bali each for a different purpose for short holidays, long holidays, education, business, investment, retirement, marriage and many others.
For the purpose of our information we will focus on the requirements most used for sort to long holidays and any associated entry and exit requirements that may affect most people.
Free VOA (Visa on Arrival) - Visitors from many countries can be granted a Free 30 day Visa On Arrival (VOA). Some of these countries include: Australia, New Zealand, USA, Canada, England, Singapore, China, Japan, Germany, Denmark, France… and so many more. If your country is not included in the free VOA then you have a second option for short stays. Please note the free VOA can not be extended past 30 days.
Paid VOA $35 USD (Visa on Arrival) - Visitors who are not eligible for the free VOA or visitors who wish to stay in Bali for up to 60 days can select the paid 30 Day Visa on Arrival (VOA) option. This paid VOA can be extended 1 time at immigration for an additional cost. After the 60 days you must exit Indonesia.
Sosial Budaya VISA - Visitors who wish to stay even longer than 60 days in Indonesia often apply for a Sosial Buday VISA which allows for a total of 180 days in Indonesia. The initial entry allows for 60 days stay and then the visa can be renewed 4 times at immigration to the total of 180 days. This VISA is for social purposes such as holiday, learning Indonesian culture, visiting friends or family etc.
The Sosial Budaya VISA can only be applied for and issued outside of Indonesia and not once you already arrive in Indonesia. To obtain this VISA you must have an Indonesian sponsor, the Indonesian sponsor and you must complete several forms and a written statement to agree to the terms and conditions of the VISA. This can be problematic for some people unless their sponsor is able to send all documents over the internet. For this reason many people come to Indonesia on a free or 60 day paid VOA and complete the paperwork, then fly to Singapore to process the VISA. If you need assistance with processing this for a long stay in Bali please let us know.
Airport Taxes - There is no longer any additional taxes required at the airport for arrival or departure. The additional taxes that were in the past collected at the airport are now included within the ticket price.
VISA Overstay - If you overstay your VISA there is a daily penalty that will be collected by the staff at passport control upon departure. The fee per day is 1.000.000 IDR.
Domicile Registration - When staying in Indonesia it is a requirement for all licensed hotels, villas or other accommodations to register you with the local authorities when you arrive. This is simple formality to keep record of where tourists are staying on the island. To do this the administration will require a photocopy of your passport. If you do not wish to hand your passport to staff please have a photocopy prepared. This regulation also applies if you are staying in a private residence.
Passport - Make sure your passport has at least six months' validity from your planned date of return. Always travel with a photo copy of your passport in your wallet or purse as well as in your luggage. It is a requirement to have your passport on you though rarely every checked by government authorities so to be safe carry a photocopy.
INDONESIAN LANGUAGE
The official language of Indonesia is Bahasa Indonesia however in Bali people are often bilingual or tri-lingual additionally speaking Bahasa Balinese and often English. Each of the main Islands in Indonesia has its own language and there can even be many dialects of the language within one Island. Balinese for example has different dialects depending on the castor of the person.
Please see our Indonesian language section to learn some basic Indonesian.
The official language of Indonesia is Bahasa Indonesia however in Bali people are often bilingual or tri-lingual additionally speaking Bahasa Balinese and often English. Each of the main Islands in Indonesia has its own language and there can even be many dialects of the language within one Island. Balinese for example has different dialects depending on the castor of the person.
Please see our Indonesian language section to learn some basic Indonesian.
INTERNET
WIFI is available in almost every villa, hotel, cafe, restaurant and many other locations in Bali. Please note that internet within Bali can have intermittent signal dropouts or periods of disconnection for 1 to 2 hours. This is due to the infrastructure and cable connections that can be clearly seen when looking at any communications or electrical pole on a roadside. Please practice one of the things that Balinese people are very good at as patience may be required.
A great back up to WIFI services provided by your hotel or villa is to get a sim card for your mobile with packet data. The cost of this is relatively low for a big convenience. Please see more information in our Mobile Phone Use area.
If the WIFI goes out in the villa the first thing you can do to hopefully fix the problem is to restart the modem router. This is located next to the TV and has flashing lights and an aerial. The button will be found on the back of this push it in and leave off the WIFI for 1 minute before restarting. If this does not work, please call our staff. One of the very helpful things you can do to assist us to fix the problem is let us know which lights are on, off, red or green on the modem as we need this information to log a call to the internet provider for them to fix it. If you have Whats App with our staff if you could even send a photo this will speed things along for us to have the problem fixed.
WIFI is available in almost every villa, hotel, cafe, restaurant and many other locations in Bali. Please note that internet within Bali can have intermittent signal dropouts or periods of disconnection for 1 to 2 hours. This is due to the infrastructure and cable connections that can be clearly seen when looking at any communications or electrical pole on a roadside. Please practice one of the things that Balinese people are very good at as patience may be required.
A great back up to WIFI services provided by your hotel or villa is to get a sim card for your mobile with packet data. The cost of this is relatively low for a big convenience. Please see more information in our Mobile Phone Use area.
If the WIFI goes out in the villa the first thing you can do to hopefully fix the problem is to restart the modem router. This is located next to the TV and has flashing lights and an aerial. The button will be found on the back of this push it in and leave off the WIFI for 1 minute before restarting. If this does not work, please call our staff. One of the very helpful things you can do to assist us to fix the problem is let us know which lights are on, off, red or green on the modem as we need this information to log a call to the internet provider for them to fix it. If you have Whats App with our staff if you could even send a photo this will speed things along for us to have the problem fixed.
WHAT TO DO IF YOU HAVE A PROBLEM IN BALI
While we hope that none of our guest will ever have a problem in Bali it is important to know what to do in case something does happen. If you have followed our advice about the law, then you should be safe from all major problems. If you ever do have a serious problem, please speak to a lawyer.
Tourist Police - As well as having standard police in Bali there is a special division of the police called the Tourist Police. This is a force of police officers especially trained to deal with issues that confront foreign tourists, domestic tourists and expats in Bali. In many ways the role of the tourist police is to work as community workers as they will provide information, security, and facilitate problem resolution for tourists and expats who have found themselves in a troublesome situation. This is often a very good starting point for resolution of minor problems within Bali. Kuta Location. PH: +62 361 224 111
The most common issue guests in Bali report driving issues and lost or stolen items:
Driving in Bali - As listed above it is illegal to drive in Bali without a correct Indonesian or International license for the class of vehicle you are operating. It is also illegal to drive without a helmet, break road rules (many of which are the same as in a Western country just loosely followed but under a police offers discretion can be enforced). If you break the law and are caught please do not complain as the consequences are known. To avoid being stopped by police do the right thing and wear sensible clothing on a motorbike. Police will target tourists with no shirt, no helmet, wearing bikinis as this is a danger for your safety. If you are stopped often the standard "fee" will be 50.000 - 100.000 IDR
Item left in a Taxi - Firstly, we always recommend using our private drivers for a long trip. If you have an Indonesian sim card you can use Uber, GoJek, Blue Bird Taxi Applications. These are great as they register your driver information so it is easy to contact them again. If you have taken a taxi and have called and booked it will be easier to track the driver as it is recorded by the company. If you have caught a taxi off the street there is likely no tracking. When you use a taxi we recommend to take note of the ID number of the car and the drivers name. All taxi companies have a service number. Call immediately and report the item lost if you have the car ID or Driver ID it will be much easier.
Item Lost / Stolen - This can happen anywhere within Bali as it is easy to become distracted when in another country. Please do take care of your belongings and use the safety boxes provided in most accommodation. We would like to highlight 1 area where theft is very common. This is the night club area in Kuta such as Sky Garden. There are pickpocket gangs here operating late at night targeting wallets and phones who take advantage of tourists relaxed often inebriated state. By the time you notice the item gone it is too late and you will not get it back.
Making A Police Report in Bali - If your item is stolen or lost and you have insurance, you will need to make a police report. Do not be scared it is easier than you may think. Take your passport and the information of the item/s lost to Polsek Kuta – Jalan Raya Tuban, Kuta and the police will guide you through the report and officialise it. Please note making this report has “fees” of sorts…… Depending on negotiation it could be anything from 50.000 – 500.000 IDR in fees. Sorry but we cannot advise on possible “fees:…
While we hope that none of our guest will ever have a problem in Bali it is important to know what to do in case something does happen. If you have followed our advice about the law, then you should be safe from all major problems. If you ever do have a serious problem, please speak to a lawyer.
Tourist Police - As well as having standard police in Bali there is a special division of the police called the Tourist Police. This is a force of police officers especially trained to deal with issues that confront foreign tourists, domestic tourists and expats in Bali. In many ways the role of the tourist police is to work as community workers as they will provide information, security, and facilitate problem resolution for tourists and expats who have found themselves in a troublesome situation. This is often a very good starting point for resolution of minor problems within Bali. Kuta Location. PH: +62 361 224 111
The most common issue guests in Bali report driving issues and lost or stolen items:
Driving in Bali - As listed above it is illegal to drive in Bali without a correct Indonesian or International license for the class of vehicle you are operating. It is also illegal to drive without a helmet, break road rules (many of which are the same as in a Western country just loosely followed but under a police offers discretion can be enforced). If you break the law and are caught please do not complain as the consequences are known. To avoid being stopped by police do the right thing and wear sensible clothing on a motorbike. Police will target tourists with no shirt, no helmet, wearing bikinis as this is a danger for your safety. If you are stopped often the standard "fee" will be 50.000 - 100.000 IDR
Item left in a Taxi - Firstly, we always recommend using our private drivers for a long trip. If you have an Indonesian sim card you can use Uber, GoJek, Blue Bird Taxi Applications. These are great as they register your driver information so it is easy to contact them again. If you have taken a taxi and have called and booked it will be easier to track the driver as it is recorded by the company. If you have caught a taxi off the street there is likely no tracking. When you use a taxi we recommend to take note of the ID number of the car and the drivers name. All taxi companies have a service number. Call immediately and report the item lost if you have the car ID or Driver ID it will be much easier.
Item Lost / Stolen - This can happen anywhere within Bali as it is easy to become distracted when in another country. Please do take care of your belongings and use the safety boxes provided in most accommodation. We would like to highlight 1 area where theft is very common. This is the night club area in Kuta such as Sky Garden. There are pickpocket gangs here operating late at night targeting wallets and phones who take advantage of tourists relaxed often inebriated state. By the time you notice the item gone it is too late and you will not get it back.
Making A Police Report in Bali - If your item is stolen or lost and you have insurance, you will need to make a police report. Do not be scared it is easier than you may think. Take your passport and the information of the item/s lost to Polsek Kuta – Jalan Raya Tuban, Kuta and the police will guide you through the report and officialise it. Please note making this report has “fees” of sorts…… Depending on negotiation it could be anything from 50.000 – 500.000 IDR in fees. Sorry but we cannot advise on possible “fees:…
Medical & Health Care
Medical or health problems are never planned but always best to be planned for. It is always recommended to obtain travel insurance prior to holidaying in Indonesia. Please make sure you understand the specific cover included in the policy as many policies are greatly different in the cover that they will provide. If you need medical attention contact the insurance company as soon as possible.
Doctor on Call - Should you require a doctor to come to the villas we have a great English-speaking female doctor. Our doctor has a private practice so please note there can be delays in her attending the villa. In case of emergency please go to a hospital.
Dr Laksmi Dessy - Gita Medika Clinic
Jalan Werkudara No. 517
Tel: (+62-361) 761 136
Hospitals & Medical Clinics - There are numerous hospitals in Bali, here are just a few and recommendations are based on reviews only:
Medical or health problems are never planned but always best to be planned for. It is always recommended to obtain travel insurance prior to holidaying in Indonesia. Please make sure you understand the specific cover included in the policy as many policies are greatly different in the cover that they will provide. If you need medical attention contact the insurance company as soon as possible.
Doctor on Call - Should you require a doctor to come to the villas we have a great English-speaking female doctor. Our doctor has a private practice so please note there can be delays in her attending the villa. In case of emergency please go to a hospital.
Dr Laksmi Dessy - Gita Medika Clinic
Jalan Werkudara No. 517
Tel: (+62-361) 761 136
Hospitals & Medical Clinics - There are numerous hospitals in Bali, here are just a few and recommendations are based on reviews only:
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Best Quality
BIMC Hospital& Medical Clinic Jl. Bypass Ngurah Rai No. 100X Kuta 80361 Tel: (+62-361) 761 263 E-mail: [email protected] Web: www.bimcbali.com International SOS Medical Clinic Jl. Bypass Ngurah Rai No. 505X Kuta 80361 Tel: (+62-361) 710 505 E-mail: [email protected] Web: www.sos-bali.com Siloam Hospital Jl. Sunset Road No. 818 Kuta 80361 Tel: (+62-361) 779 900 E-mail: [email protected] Web: www.siloamhospitals.com |
Good Quality
Bali Med Hospital Jl. Mahendradatta no 57X Denpasar Tel: (+62-361) 484748 E-mail: [email protected] Web: www.balimedhospital.co.id/ Bali Mandara Hospital Jl. By Pass Ngurah Rai No.548 Sanur Tel: (+62-361) 779 900 E-mail: (+62-361) 44 90 566 Web: [email protected] Sanglah Hospital Jl. Diponegoro Denpasar 80234 Tel: (+62-361) 227 911 E-mail: Web: www.sanglahhospitalbali.com |
Mid Quality
Prima Medika Hospital Jl. P Serangan 9x Denpasar Tel: (+62 361) 236 225 E-mail: Web: Kasih Ibu Hospital Jl. Teuku Umar 120 Denpasar Tel: (+62 361) 223 036 E-mail: Web: Bali Royal Hospital Jl. Letda Tantular No 6, Renon Denpasar 80234 Tel: (+62-361) 222588 E-mail: Website: www.baliroyalhospital.co.id |
MOBILE PHONE USAGE
Indonesia’s country code is +62
Bali’s 5 area codes are: 0361 South Bali | 0362 North Bali | 0363 East Bali | 0365 West Bali | 0368 Bedugul
Using your mobile phone in another country can attract significant costs for global roaming call and data usage. An alternative and much cheaper option is to obtain an Indonesian sim card and use this in an unlocked mobile phone. You will need a copy of your passport for this. Sim cards vary in cost depending on the data and calls they include with the purchase 25.000 – 150.000 IDR ($2.50 to $15 AUD) being the average cost. The seller at the store can then register your sim card for you.
Indonesia’s country code is +62
Bali’s 5 area codes are: 0361 South Bali | 0362 North Bali | 0363 East Bali | 0365 West Bali | 0368 Bedugul
Using your mobile phone in another country can attract significant costs for global roaming call and data usage. An alternative and much cheaper option is to obtain an Indonesian sim card and use this in an unlocked mobile phone. You will need a copy of your passport for this. Sim cards vary in cost depending on the data and calls they include with the purchase 25.000 – 150.000 IDR ($2.50 to $15 AUD) being the average cost. The seller at the store can then register your sim card for you.
SEASONS
Bali is just 80 degrees south of the equator and therefore has a tropical climate with 2 seasons a year and an average temperature of around 27 degrees Celsius.
Wet season is generally from November to March and the Dry season is from April to October. It can however rain at any time of the year though often passing quickly. Even in Wet season there are usually large periods particularly mornings where there is no rainfall.
Bali is just 80 degrees south of the equator and therefore has a tropical climate with 2 seasons a year and an average temperature of around 27 degrees Celsius.
Wet season is generally from November to March and the Dry season is from April to October. It can however rain at any time of the year though often passing quickly. Even in Wet season there are usually large periods particularly mornings where there is no rainfall.
TIME ZONE
Bali’s time zone is GMT +08:00 making it the same time as:
Australia (Perth, Western Australia), China (Beijing, Shanghai), Hong Kong, Macau (Macao), Malaysia (Kuala Lumpur), Monglia (Ulaanbaatar), Philippines (Manila), Singapore, Taiwan (Taipei)
Bali’s time zone is GMT +08:00 making it the same time as:
Australia (Perth, Western Australia), China (Beijing, Shanghai), Hong Kong, Macau (Macao), Malaysia (Kuala Lumpur), Monglia (Ulaanbaatar), Philippines (Manila), Singapore, Taiwan (Taipei)
TIPPING
Tipping is customary within Indonesia although some places will add the tip into the bill already. This can be seen on some invoices or pricelists listed as a service charge. In circumstances where the service fee is already added to your bill a tip is not required but always greatly appreciated by staff.
Where there is no service charge already added you should tip based upon your satisfaction with the service you receive and the value of the tip to the person you will give it. Often in Indonesia wages are low and the staff rely on their tips to provide a better quality of life while essentials are covered with their wage.
As an approximate figure 5 – 10 % is the correct value to tip however if you were extremely impressed or reversely extremely unimpressed then pay or do not pay what you feel is deserved.
Tipping is customary within Indonesia although some places will add the tip into the bill already. This can be seen on some invoices or pricelists listed as a service charge. In circumstances where the service fee is already added to your bill a tip is not required but always greatly appreciated by staff.
Where there is no service charge already added you should tip based upon your satisfaction with the service you receive and the value of the tip to the person you will give it. Often in Indonesia wages are low and the staff rely on their tips to provide a better quality of life while essentials are covered with their wage.
As an approximate figure 5 – 10 % is the correct value to tip however if you were extremely impressed or reversely extremely unimpressed then pay or do not pay what you feel is deserved.
TRANSPORT
We can assist in scooter rental, car hire, car and driver tours and more. Please see Bali Car & Driver Hire
There are many forms of transport available in Bali each which will suit individual people based upon their needs. Please ensure if you plan to ride or drive a vehicle requiring a licence you have the appropriate international driver’s licence and follow the traffic regulations. The fastest way to ruin a good holiday is a stay in hospital that may not be covered by your travel insurance.
Scooter Hire – Scooters or motorbikes may be hired from many people all over Bali. Prices will vary depending on how long you rent for. For 1 week to 1 day expect to pay Rp. 60.000 – 75.000 for a standard scooter.
Car Hire – Self Drive Car Hire is another option in Bali though ensure you are comfortable driving on the streets of Bali first. Depending on the car you wish to hire you will be looking at Rp. 200.000 – 350.000 per day from a small to large sized car.
Car & Driver Hire – Having a car and driver can be a great way to see Bali. Your personal driver will be experienced with Bali destinations allowing you to visit far away locations and have day trips or simply be at your call to go anywhere local. Prices per day for 8 - 10 hours driving will cost Rp. 600.000 (approx. 60 AUD) and half day options for 4 -5 hours will cost Rp. 350.000 (approx. 35 AUD)
Taxis – The best taxi service company within Bali is “Blue Bird”. These are the light blue cabs with the bird symbol. These taxi drivers have a very strict policy of always using the meter and drivers are usually made to prove their knowledge of the roads within Bali before being hired.
There are other taxis designed to look the same as Blue Bird group. If you use one of these taxis or another company always ensure the meter is on before you start your trip and don’t fall for the line that it does not work!
Grab Application – Grab is a safe and very affordable option for transport in Bali and they offer a car and motorbike pickup service option. The cost is generally much less than a standard Taxi however be aware there is peak time charges where the price can sometimes add an extra fee. There are also some restrictions on pickup locations from the local transport council in Bali. At any of our villas there is no problem to order an Grab.
GoJek Application – GoJek is similar to Grab but they also have food deliveries available as well. It is a safe and very affordable option for transport in Bali and they offer a car and motorbike pickup service option. The cost is generally much less than a standard Taxi however be aware there is peak time charges where the price can sometimes add an extra fee. There are also some restrictions on pickup locations from the local transport council in Bali. At any of our villas there is no problem to order an GoJek.
We can assist in scooter rental, car hire, car and driver tours and more. Please see Bali Car & Driver Hire
There are many forms of transport available in Bali each which will suit individual people based upon their needs. Please ensure if you plan to ride or drive a vehicle requiring a licence you have the appropriate international driver’s licence and follow the traffic regulations. The fastest way to ruin a good holiday is a stay in hospital that may not be covered by your travel insurance.
Scooter Hire – Scooters or motorbikes may be hired from many people all over Bali. Prices will vary depending on how long you rent for. For 1 week to 1 day expect to pay Rp. 60.000 – 75.000 for a standard scooter.
Car Hire – Self Drive Car Hire is another option in Bali though ensure you are comfortable driving on the streets of Bali first. Depending on the car you wish to hire you will be looking at Rp. 200.000 – 350.000 per day from a small to large sized car.
Car & Driver Hire – Having a car and driver can be a great way to see Bali. Your personal driver will be experienced with Bali destinations allowing you to visit far away locations and have day trips or simply be at your call to go anywhere local. Prices per day for 8 - 10 hours driving will cost Rp. 600.000 (approx. 60 AUD) and half day options for 4 -5 hours will cost Rp. 350.000 (approx. 35 AUD)
Taxis – The best taxi service company within Bali is “Blue Bird”. These are the light blue cabs with the bird symbol. These taxi drivers have a very strict policy of always using the meter and drivers are usually made to prove their knowledge of the roads within Bali before being hired.
There are other taxis designed to look the same as Blue Bird group. If you use one of these taxis or another company always ensure the meter is on before you start your trip and don’t fall for the line that it does not work!
Grab Application – Grab is a safe and very affordable option for transport in Bali and they offer a car and motorbike pickup service option. The cost is generally much less than a standard Taxi however be aware there is peak time charges where the price can sometimes add an extra fee. There are also some restrictions on pickup locations from the local transport council in Bali. At any of our villas there is no problem to order an Grab.
GoJek Application – GoJek is similar to Grab but they also have food deliveries available as well. It is a safe and very affordable option for transport in Bali and they offer a car and motorbike pickup service option. The cost is generally much less than a standard Taxi however be aware there is peak time charges where the price can sometimes add an extra fee. There are also some restrictions on pickup locations from the local transport council in Bali. At any of our villas there is no problem to order an GoJek.
